Supporting those who support others — our mission is to equip bereavement professionals with knowledge, confidence, and community to continue making meaningful impacts in the lives of those they serve. The range of practical skills-based programmes, paired with knowledge courses, means we have a comprehensive portfolio of options for Cemetery and Crematoria operations and management.
Focused on the real challenges and needs of today’s professionals.
Practical insights and training designed for measurable results.
Encouraging growth, compassion, and excellence every step of the way.
If you’re serious about developing your career in bereavement services, the ICCM Diploma in Cemetery and Crematorium Management is your next step. This qualification is more than a milestone; it’s a mark of professional excellence.
Learn MoreYou asked for more training options and we listened. We’ve already launched 3 new courses and have more coming over the next few months. Watch this space for the latest developments!
In Person
This seminar provides practical insight into soil management, site layout, and drainage solutions to help you make informed decisions with confidence. By joining, you’ll enhance your ability to plan and maintain cemetery spaces that are safe, efficient, and respectful, while meeting environmental and regulatory requirements.
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Guidance, legislation, and best practice does change. A refresher reassures professionals that their knowledge aligns with current standards and expectations - especially important for maintaining public trust.
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From documentation to procedures, gain clarity on the practical requirements that underpin safe, lawful crematorium operations. Clear, consistent processes reduce risk and demonstrate accountability - essential for maintaining trust with families, communities, and regulators.
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From documentation to procedures, gain clarity on the practical requirements that underpin safe, lawful crematorium operations. Clear, consistent processes reduce risk and demonstrate accountability - essential for maintaining trust with families, communities, and regulators.
Learn MoreLive Online
Some situations don’t have straightforward answers. These sessions offer a safe, professional space to talk through issues. Bring real questions, challenges, or scenarios and get informed, practical input from experienced CTTS Assessors.
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Grief doesn’t stop at the workplace - and knowing how to respond can make a lasting difference. This course gives you the practical tools and confidence to support both bereaved families and employees with compassion and professionalism. Learn how to handle sensitive situations, communicate effectively, and create a workplace culture where people feel understood and supported during life’s most difficult moments.
Learn MoreWe recognise that trained cemetery operatives and managers are vital to the provision of an efficient, effective and safe service to the bereaved. We have designed the Scheme to train, assess and certificate operatives in safe working practice and to encourage a process of thought that will assist with accident prevention.Being accredited by City & Guilds means courses train you to this nationally recognised standard. All COTS training can take place on your site.
This self-paced course is essential for all Crematoria Technicians or for a prelude to the Provision Layout and Management of Crematoria unit which is part of the ICCM diploma. CTTS is the only qualification mentioned in the Secretary of State’s Process Guidance Note that has the credibility of performing to a nationally recognised standard.
Usually live streamed via Teams, for maximum accessibility our Knowledge & Skills training delivers the information you need for specific needs. Ranging from a two hours to two days, these focussed sessions are available to both members and non-members.
In Person
By joining this course, you’ll build the confidence to manage memorials with professionalism and care, ensuring they remain meaningful, well-maintained, and compliant for years to come.
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Feel fully prepared to manage public health funerals with sensitivity and control. This course will help you strengthen your expertise in delivering public health funerals to the highest professional standards.
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This course will help you build your confidence in supporting others, learning how to communicate with empathy and develop the awareness needed to respond sensitively in both personal and professional settings. Developed by Cruse Bereavement, it’s aim is to provide a clear, compassionate introduction to understanding grief and its impact.
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This course equips you with the knowledge and practical guidance to develop and care for these special spaces with dignity and respect. By joining, you’ll gain the confidence to create environments that offer comfort, reflection, and lasting meaning for families and communities.
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This introductory cemetery management course provides a practical overview of legal compliance and day-to-day operations. It is designed to build confidence in understanding burial regulations, record-keeping, health and safety requirements, and the core processes involved in managing cemetery sites. Ideal for those new to the sector, it supports the development of essential knowledge needed to ensure respectful, efficient, and compliant cemetery operations.
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This training on Exclusive Rights of Burial provides a clear and practical understanding suitable for all experience levels. It explains the legal basis, ownership, and transfer of burial rights, along with the procedures for issuing, managing, and recording them accurately ensuring participants can apply correct processes in line with legislation and best practice. Whether new to cemetery administration or seeking to refresh existing knowledge, this training supports confident, compliant, and consistent management of Exclusive Rights of Burial.
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This intermediate-level course in cemetery operations and regulatory compliance is designed for those with some experience in the sector who want to deepen their understanding and strengthen their practice. It focuses on applying legal and regulatory requirements in real-world cemetery management, including burial administration, memorial safety, and other operational practices involved in site management.
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By joining this course, you’ll gain the essential knowledge and confidence to handle exhumations correctly, ensuring every process is carried out with dignity and in full compliance with regulations. It’s an opportunity to strengthen your expertise, reduce and mitigate risk, and demonstrate the highest standards of care in a sensitive and important area of work.
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