ICCM Website

LEVEL

All Levels

WHY THIS COURSE?

Granting, Exercising and Transferring Exclusive Rights of Burial can be daunting without the right knowledge. Gain the confidence from the legal and practical know-how to manage EROB processes effectively and avoid disputes.

DURATION

2 x 3 hour sessions over 2 days

WHO IS THIS COURSE FOR?

Anyone involved in cemetery administration.

DELIVERY

Live Online

WHAT'S COVERED?

Learning about the benefits of having a proper, legally compliant EROB system, including:

Putting things in context
Benefits of having a proper system
Does the funeral director need to be involved?
Background and research findings
Legal documents – wills, grant of probate, letters of administration
Memorial rights
Statutory declarations – how to gain information and draft the declaration
Legal and ethical framework
Referral of cases
Conducting a search
Tracing next of kin
Registration
The funeral service
Dealing with the estate
Record keeping
To be able to identify the documentation that is available or required for a range of circumstances
In the absence of certain legal documents how to properly draft a statutory declaration
How to advise families on purchasing and transferring the exclusive right of burial
How to protect your authority against potential claims from feuding families

PROGRAMME

Day 1: Sessions 1 & 2

9.30 Sign in and Introduction

12.00 Finish

Day 2: Sessions 3 & 4

9.30 Sign in and Introduction

12.00 Finish

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INVESTMENT for MEMBERS

£100 + VAT

INVESTMENT for NON MEMBERS

£150 + VAT

Meet Your Instructor

SOFIA ALLANA FICCM (Dip)

Sofia is the ICCM’s Technical Services Officer with over 20 years’ experience in cemetery and crematorium management. A former Head of Islington and Camden Cemetery Services, she led major operational projects and policy development. Since 2019, she has supported ICCM members with her wide operational and legislative expertise and delivers training across multiple bereavement service subjects.

Sofia has over 20 years’ cemetery and crematorium management experience and, as a ICCM Technical Services Officer, supports members and delivers bereavement training.

Booking Terms and Conditions
·      Cancellations and refunds – receipt of the completed booking form is a contract.
·      Cancellations must be made in writing at least 7 working days before the event.
·      Cancellations made less than 7 working days before the event will not be refunded and you will be charged the full fee. No refund will be given for non-attendance.
·      Substitution of delegates at no extra charge maybe made by emailing ICCM – enquiries@iccm-uk.com.
·      Numbers of delegates per course will be restricted to 15.
·      The fee for the online training covers attendance and documentation. In the unlikely event of cancellation by the organisers, any fees paid will be refunded but no further liability will be accepted.
·      The organisers reserve the right to make changes to the programme, or the instructor should this be necessary.
·      As part of the booking process we will record your name and email address, this will also be used to request voluntary feedback after the course date – if you do not want your details to be held after the course has run then please inform us for them to be deleted.
·      Your details will not be processed for any other function, any feedback received may be shared anonymously for marketing purposes only.