ICCM Website

LEVEL

Intermediate / Advanced

WHY THIS COURSE?

This course will elevate your cemetery management skills & improve your knowledge of the legal requirements. Additionally you will learn effective management practices and develop an understanding of operational responsibilities.

DURATION

2 x 3 hour sessions over 2 days

WHO IS THIS COURSE FOR?

This course is for cemetery managers and staff as well as those with a responsibility for cemeteries

DELIVERY

Live Online

WHAT'S COVERED?

Legal framework – regulations and compliance standards
General powers of management
Registers and records
Burial depth and dealing with shallow graves
Overview of administration processes
Grave digging procedures
Memorials
Exhumation
Exclusive Rights of Burial
Operational responsibilities including grounds maintenance, groundwater and premises management
Closed churchyards responsibilities
Optimising burial space
Looking to the future

PROGRAMME

9.30 Sign in and introduction

12.30 Finish

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INVESTMENT for MEMBERS

£160 + VAT

INVESTMENT for NON MEMBERS

£240 + VAT

Meet Your Instructor

SOFIA ALLANA FICCM (Dip)

Sofia is the ICCM’s Technical Services Officer with over 20 years’ experience in cemetery and crematorium management. A former Head of Islington and Camden Cemetery Services, she led major operational projects and policy development. Since 2019, she has supported ICCM members with her wide operational and legislative expertise and delivers training across multiple bereavement service subjects.

Sofia has over 20 years’ cemetery and crematorium management experience and, as a ICCM Technical Services Officer, supports members and delivers bereavement training.

Booking Terms and Conditions
·      Cancellations and refunds – receipt of the completed booking form is a contract.
·      Cancellations must be made in writing at least 7 working days before the event.
·      Cancellations made less than 7 working days before the event will not be refunded and you will be charged the full fee. No refund will be given for non-attendance.
·      Substitution of delegates at no extra charge maybe made by emailing ICCM – enquiries@iccm-uk.com.
·      Numbers of delegates per course will be restricted to 15.
·      The fee for the online training covers attendance and documentation. In the unlikely event of cancellation by the organisers, any fees paid will be refunded but no further liability will be accepted.
·      The organisers reserve the right to make changes to the programme, or the instructor should this be necessary.
·      As part of the booking process we will record your name and email address, this will also be used to request voluntary feedback after the course date – if you do not want your details to be held after the course has run then please inform us for them to be deleted.
·      Your details will not be processed for any other function, any feedback received may be shared anonymously for marketing purposes only.

Cemetery Operations and Regulatory Compliance

SOFIA ALLANA FICCM (Dip)